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Archive for May, 2006


ERP Selections – Making Friends or Making Enemies

by Chris Shaul When searching for a new ERP (Enterprise Resource Planning) system, there is the right way and the wrong way. If you were to follow all the presumably right things to do, you can still make some awful mistakes. One of the most dreadful things that you can do is to choose the [...]

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Seven Habits of Highly Efficient Supply & Demand Chains

From QAD’s website: An enlightening article about how to build an effective supply chain and possibly more important, those things that you should not do. Seven Habits of Highly Efficient Supply & Demand Chains Supply And Demand Chain Executive, May 2005 By Andrew K. Reese To go the distance in business you need to take [...]

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Infor buys SSA Global!

This is big news. Especially for those that follow Baan (now SSA LX). UPDATE 1-Infor to acquire SSA Global for about $1.4 bln Mon May 15, 2006 10:09 AM ET NEW YORK, May 15 (Reuters) – Infor, a portfolio company of private equity firms Golden Gate Capital and Summit Partners, said on Monday it will [...]

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CRM: Cost Deflection Out – “ Customer Experience In

Cost Deflection Out“ Customer Experience In! David Barrow Expert Author Published: 2006-05-09 Cost deflection strategies deteriorate customer loyalty. “Your call is important to us. please hold” “We’ve automated our phone system for your convenience.” “Our agents are busy helping other customers.” As consumers, we are all too familiar with these rote statements that are somehow [...]

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Business Intelligence Spending Seen Picking Up

Business Intelligence Spending Seen Picking Up By W. Gardner Spending on business intelligence (BI) in IT departments is picking up steam, two market research reports said Thursday. Ventana Research said its survey of 320 firms revealed that adoption and plans for adoption for open source BI is progressing more rapidly than previously understood. “Eighty-three percent [...]

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CRN | Microsoft Office, SAP, Software | Microsoft Plans More Snap Links From Office To ERP

Microsoft Plans More Snap Links From Office To ERP By Barbara Darrow, CRN 12:30 PM EDT Thu. May. 04, 2006 Microsoft is touting its Duet links from Microsoft Office to SAP ERP, but Microsoft Business Solutions (MBS) doesn’t want its own Office-to-ERP links to get lost in the hubbub. Microsoft has eight new Snap modules [...]

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