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CRM Software

This category contains 29 posts
ERP Business Process Optimization

Business Process Optimization Using ERP And CRM

For any business to be successful, it has to manage its operations deftly, both within its organizational framework as well as with the outside world. Today, a lot of innovative solutions and software are available in the market to address to both these needs and make management easier. These are Enterprise Resource Planning (ERP) and […]

Video: How does Microsoft Dynamics Marketing Automation and CRM fit together?

Microsoft Dynamics Marketing Automation Don Fornes, CEO of our partner Software Advice, sat down with Brad Wilson, General Manager of Microsoft Dynamics CRM, to discuss the state of the CRM software market and specifically in this video the Microsoft Dynami. This is the sixth in a series of 7 videos we are publishing, each centered […]

New CRM Software Blog

CRM Software Using CRM Software (Customer Relationship Management) companies can accelerate the sales process. This means that they can generate more leads, work those leads through a pipeline and convert them to buying customers in a more efficient manner. The key components of a good CRM Software are: 1. Marketing Automation 2. Lead Management 3. […]

Video: Microsoft Dynamics CRM and the Current Trend in CRM

Microsoft Dynamics CRM and the Current Trend in CRM Don Fornes, CEO of our partner Software Advice, sat down with Brad Wilson, General Manager of Microsoft Dynamics CRM, to discuss the state of the CRM software market. Over the next two weeks, we are publishing 7 videos, each centered on one question about the Microsoft […]

Plex Online Cloud ERP now integrates with Salesforce.com

We normally do not publish press releases directly, but this is an exciting announcement.  It is a step in the right direction, however, according to the article, it is only the Lead Management system that is integrated.  We would have liked to have seen the whole Sales Force Automation process linked over to Plex, including Opportunity […]

Social Networking and ERP?

Social Networking and ERP Social Networking has become the mainstay of the internet now.  Facebook, Twitter, and the like are all drawing people in and essentially training the next generation of computer users.  These social media sites are like magnets that people have to go to each and every day to keep up with their […]

What is Your CRM Goal?

What is Your CRM Goal? Hendra Lim Are you thinking to start using a CRM application or software for your company? Before you talk to your CRM vendors, do you know what CRM goals or impacts you want to achieve? In my own experiences talking to many business managers, oftentimes the real reason why they […]

Advantages of Online CRM solution

Author: Antje Wilmer Customer relationship management or CRM is defined as the process of tracking and organizing contacts with your current and prospective customers. An effective CRM practice revolves around different departments of your business process, enhances its productivity and service to match expectations of your customers. According a recent survey conducted by “Benchmark” CRM […]

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