Posted by Administrator on January 25, 2009 under ERP Software | 
Why try to implement your ERP implementation with a phased approach? Why not just install the system and then educate the end-users in how to use it? The reason is that an ERP implementation is a huge undertaking. If done correctly, your company will benefit greatly. If done incorrectly, your company can throw away millions of dollars. Why do we say this?
via » Meet Your ERP Implementation Goals and Objectives Free Articles Directory About Business.
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Posted by Administrator on January 20, 2009 under CRM Software |
Salesforce.com is an innovative leader in the CRM space. A while ago, an enterprising employee of Salesforce created Faceforce, Now renamed as Face Connector for Facebook. Salesforce.com has jumped on this linkage and has expanded it to now include a customer service aspect via the social network.
This article below explains this more:
Salesforce.com Connects the Social Web to Customer Service
By Phil Wainewright on January 15, 2009 4:45 PM 0 0 Vote 0 Votes
Salesforce.com today harnessed the social web (or at least, the segment of it that hangs out on FaceBook) to help corporations improve their customer service.
The Service Cloud, announced today and immediately available for use, brings Salesforce.com's Force.com application platform and its links into FaceBook together with the knowledgebase technology it acquired when it bought customer support vendor Instranet last year.
Businesses these day are increasingly becoming aware that their customers often take a self-help approach to customer service, seeking advice and help from third-party community sites or from the social networks, such as FaceBook, where they keep in touch with their friends online. That can mean that customers are exchanging complaints, compiling wishlists or finding solutions to problems without the company even being aware.
via Salesforce.com Connects the Social Web to Customer Service – The Connected Web.
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Posted by Administrator on January 12, 2009 under CRM Software |
More than half of all developers around the globe will work on Software as a Service (SaaS) apps this year, with a surge expected in the Asia-Pacific region, according to a study released today by Evans Data Corp. North America tops the list now for regions where SaaS implementation is highest, with 30 percent working on it today.
read more at…Survey: More SaaS development in 2009 | Between the Lines | ZDNet.com.
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Posted by Administrator on November 10, 2008 under ERP Software |
Glovia International, a subsidiary of Fujitsu Limited and a leading provider of extended ERP solutions for engineer-to-order and high volume manufacturers, and salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced the availability of glovia.com Order Management on Force.com. Built on salesforce.com’s Force.com platform, glovia.com Order Management provides complete visibility into all sales orders and quotes as well as the inventory, fulfillment and invoicing required to complete transactions. With glovia.com Order Management on Force.com, customers can now harness the power of cloud computing to deploy ERP applications to manage and run their businesses.
Continued here…
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Posted by Administrator on October 31, 2008 under CRM Software, ERP Software |
Here is a very informative article on the issues surrounding SAAS deployment. The one thing they didn’t mention is that a traditional purchase hits the capital budget, a SAAS deployment hits operating capital. Here is the snippet:
Not surprisingly, SaaS vendors have decided there’s no time like the present to make a full court sales press. In a down economy with slashed IT budgets, when there’s no tolerance for 18-month software implementations and the price tags of on-premise software from Oracle and maintenance fees for SAP applications are not falling, software-as-a-service and cloud computing offerings become more attractive options for businesses. Read More here…
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