Using CRM Software (Customer Relationship Management) companies can accelerate the sales process. This means that they can generate more leads, work those leads through a pipeline and convert them to buying customers in a more efficient manner.
The key components of a good CRM Software are:
1. Marketing Automation
2. Lead Management
3. Customer and Contact Management
4. Sales Opportunity Management
5. Customer Service Management
6. Analytics and Reporting
All of these together create a solution that helps a business manage the customer life-cycle from a lead, through a repeat buying customer, to an ongoing relationship with world-class support tools. A CRM software that is well suited for a company can enable the company to increase sales and build more enduring customer relationships.
CRM Software Blog
We are happy to announce that our Sister CRM site is now live http://www.crmsoftwareblog.net This site will explore all aspects of Customer Relationship Management.
The new site explores the various CRM Software offerings, their use, provides tips and best practices, and other resources to help make better decisions around the selection, implementation and use of CRM Software. Find out what market leading CRM Solutions such as Salesforce.com, Microsoft Dynamics CRM, Oracle CRM, Saleslogix, and others are doing and how customers are using these solutions.
Visit the CRM Software Blog to learn more.