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Crm Tools

This tag is associated with 7 posts
ERP Social Media

ERP Social Media Trends

An interesting discussion on ERP social media was raised on a webinar the other day. The topic of the discussion was how companies are building out their knowledge bases for their constituent communities. Specifically, how do you share captured knowledge to people external to an organization? This lead to a discussion of the methods of […]

ERP Business Process Optimization

Business Process Optimization Using ERP And CRM

For any business to be successful, it has to manage its operations deftly, both within its organizational framework as well as with the outside world. Today, a lot of innovative solutions and software are available in the market to address to both these needs and make management easier. These are Enterprise Resource Planning (ERP) and […]

Plex Online Cloud ERP now integrates with Salesforce.com

We normally do not publish press releases directly, but this is an exciting announcement.  It is a step in the right direction, however, according to the article, it is only the Lead Management system that is integrated.  We would have liked to have seen the whole Sales Force Automation process linked over to Plex, including Opportunity […]

What is Your CRM Goal?

What is Your CRM Goal? Hendra Lim Are you thinking to start using a CRM application or software for your company? Before you talk to your CRM vendors, do you know what CRM goals or impacts you want to achieve? In my own experiences talking to many business managers, oftentimes the real reason why they […]

Oracle takes aim at Salesforce with on-demand CRM update

Oracle takes aim at Salesforce with on-demand CRM update By Chris Kanaracus January 27, 2009 IDG News Service Oracle on Tuesday stepped up its assault on rival Salesforce with a new version of its on-demand CRM customer relationship management application. CRM On Demand Release 16s main new attributes include unlimited custom objects, plus a new […]

What You Need to Know About CRM

Frank Dazerton Customer Relationship Management (abbreviated CRM) is a very hot topic among businesses. CRM is such a hot topic because it is a way for businesses to connect with their customers, increase profits, and have better customer service. There are several things that you need to know about CRM. 1. It’s all about the […]

CRM to the Rescue: CRM End All Be All?

by Jeffrey Hahn I love a challenge. And that is what I got when I was asked to lead a project to put together a CRM. How do you put together a CRM? Given my educational background is in Philosophy, I started thinking, “what is CRM?”, “What is the essence of CRM?”, and “What provoked […]

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