SugarCRM Boosts Workflow, Reporting Tools in 4.0 Edition

New workflow, reporting and customizable dashboards are among the new features that SugarCRM Inc. is adding to the version 4.0 of its open-source Sugar Suite customer relationship management product due for release on Dec. 16.

The new version will include a business rules-based workflow management system designed to ensure the sales personnel and sales managers follow up promptly on important opportunities, said John Roberts, SugarCRM CEO. SugarCRM Boosts Workflow, Reporting Tools in 4.0 Edition

New ERP Bookstore

In association with Amazon.com, ERPandmore.com now has a complete bookstore to assist you in finding ERP, CRM, PLM, or other software/process books. To access this new store, please click on “books” at the top right of the page. We hope you find this to be a valuable part of the site.

Managing Project Risks (Part 1): Don’t Be Snared by These 6 Common Traps

Copyright 2005 Adele Sommers

When your enterprise decides to undertake a new endeavor —
whether it’s designing a new training program, planning a
new service, or revamping an existing product — this
endeavor is called a project. It involves people, funding,
resources, schedules, requirements, testing, fine tuning,
and deployment, plus a host of other activities.

You may have seen this phenomenon by now: projects are risk
magnets. Why is that? Continue reading Managing Project Risks (Part 1): Don’t Be Snared by These 6 Common Traps

SSA Global’s™ – Users conference highlights future of ERP

VENDORS continue to disappear from the turbulent world of ERP software, but the message to manufacturers is not to fret, but take heart from the consolidation.

While manufacturers with ERP systems may feel uneasy about this unrest, SSA Global’s CEO Mike Greenough says it is exactly what the software market needed after a boom built on post-Y2K excesses.

Speaking at the company’s global client forum held in Florida earlier this year, he said there were so many ineffective software providers out there that it was a broken industry”.

SSA Global’™s – Users conference highlights future of ERP

Feature – Lean-Enabled ERP

The old equation of part cost plus profit equals selling price is no longer accurate. Rather, a fixed or decreasing price less part cost yields profit. If manufacturers want to increase profits under this equation, controlling cost is key.

Increasingly, discrete manufacturers with blanket annual volumes are turning to lean-enabled concepts in an attempt to reduce waste (thus costs) to improve profitability. Some, however, have missed an important point: Lean manufacturing is not limited to waste reduction within pure manufacturing processes. It should also include all supporting activities, such as supporting ERP software. The entire organization should focus on eliminating inefficiencies wherever they occur, while continually improving quality.

The Japanese call waste Muda, which is defined as the opposite of value. Training employees to recognize and eliminate Muda can lead to reduced costs and, thus, improved profits.

There are eight types of Muda, motions that contain no value: motion, waiting, conveyance, correction, over-processing, overproduction, inventory and knowledge. (See sidebar) The goal is to eliminate activities that do not add value.
Read more at:
Feature – Lean-Enabled ERP

Lean Manufacturing Through Factory Floor Innovation

Taking the concepts of the Toyota System and enhancing them with todays information systems technology has been the key to allow some manufacturers to unlock the door that leads to a short-cut in process improvement projects. They are rethinking the good ideas of lean manufacturing and are using todays factory floor information tools to quickly and easily improve factory floor performance, customer responsiveness and their bottom line.

Process improvement through a leaner approach and finite scheduling for the factory floor can be demonstrated in a number of ways: Continue reading Lean Manufacturing Through Factory Floor Innovation

The Skinny on RFID

by John Hanson

RFID is the abbreviation for Radio Frequency Identification. RFID is a method used to store and retrieve data using RFID transponders or tags. RFID tags have antennas that allow them to accept and respond to queries from the RFID transceiver. There are passive and active RFID tags. The difference between the two is that passive tags do not need an internal power source, but active tags do. RFID technology is already used in many technologies today. The future of RFID technology seems Continue reading The Skinny on RFID

Adding Value to ERP

During the 1990s, the vast majority of Global 2000 companies deployed client/server systems for enterprise resource planning (ERP) to replace their mainframe-based accounting packages. Some did it as part of the business process re-engineering (BPR) boom, others as Y2K upgrades at the end of the decade and others simply to replace aging financial systems. A recurring theme throughout the ’90s was that implementing ERP was difficult, expensive and frustrating. Study after study showed substandard returns for ERP investments. Perhaps because of this experience, many organizations have been very cautious about making changes to their ERP environments. However, doing nothing may be a costly mistake because most companies can use their ERP software more effectively than they are doing today.
Intelligent Enterprise Magazine: Adding Value to ERP