Month: June 2010

Telecom Billing Software – Why Telecom OSS Is Important

In many businesses, telecommunications is vital in ensuring that the business functions smoothly. This is why a good telecom billing software is needed for businesses of any size to manage their telecom costs and expenses. This billing software also makes sure the business budgets its expenditures wisely. Ultimately, the result is a business that does what is necessary to control spending so that their bottom line is not negatively impacted.

Telecom billing software may also be called expense management software. The software can consist of multiple functions that are customized to the needs of the business. For instance, one module can be used to track calls made to clients, while another tracks expenses.



One industry that commonly uses telecom building software is the wireless phone industry and this software is the center of their financial operations. The software is able to track the time that is used by each customer so that the customer can be billed for that time. The software is also responsible for creating the bills that are sent to customers. There are different modules that the program contains so that the company can manage their money all in one program.

It is important to know, however, that it is not just the wireless phone industry using telecom billing software. Companies that use telecom in any way may wish to use the software to track expenses, assets, and usage. Any area of telecom usage can be analyzed, as well as expenses, and a comprehensive report can be generated based on parameters specified by the user. Due to telecom usage within the company being able to be examined, analyzed, and a report created, all concerned parties are able to review the results. Once the results are reviewed, any necessary changes can be made so that the company’s profits improve.
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The telecom billing software also eliminates any existing billing errors that are taking place. These errors can cost a lot of money. This usually has much to do with hard-to-understand formats or billing and other financial activities that are spread throughout various software programs and not within the same software program.

When the many financial operations are integrated into a single software program, the individual modules are protected so that authorized individuals are the only ones able to access them. This means that lower management is not going to be able to access the modules that only upper management can access without receiving the proper permissions.

By having billing software that enables a company to have different modules that communicate with one another, costly errors can be reduced or eliminated. Many companies have to go above and beyond to fix their errors so that they don’t lose a customer, such as having to offer a credit to their account. If everything is correct in the beginning, no unexpected billing errors that can cost money will occur.

So, when your business has telecom activity occurring within it, whether that activity is invoicing or billing, Telecom Billing OSS can streamline your billing operations. You can easily troubleshoot, combine financial operations, and organize your system so that you can eliminate billing errors with Telecom Billing Solution. In the end, you will be able to triumph over your losses.

Top 10 Benefits of Legal Matter Management Software


1. One central database
Anything to do with the matter is held on a database accessible to all the team. View all the documents related to a matter based on a certain standard; all the documents associated with a particular contact. Incoming letters can be scanned into the matter management system..

2. Email integration
Stay on top of your inbox and ensuring that the matter information is also complete through email integration (packages support generally include Outlook, Lotus Notes etc).

3. Time saving
Reduce time spent on document management with the use of precedents and workflows. Documents are created, stored and managed in real-time. Avoid the unnecessary overheads of typing details in every time through pre-populated templates.

4. Consistency of work
Working practice consistency can be created through templates and workflows. {Appropriate automation to free professionals from background tasks – three different levels of workflow provide the opportunity for work to be heavily controlled or largely free-flowing|Fee-earning professionals don’t need to spend time on background tasks. Workflow automation is a key step to driving up team efficiencies. Do you prefer working in a controlled environment or more loose procedures. Matter managment software systems offer these choices.

5. Keep on top of key dates and events
Matter management software can be combined with your calandar system. Supporting:

  • Resources scheduling
  • Automatic scheduling of required team members
  • Reminders for bring forward dates

6. Team effectiveness
Legal teams benefit from access to shared libraries of best practices, procedures and resources..

7. Information Management
Automated user-defined reporting. In addition to a set of standard reports. Allow user-configurable reporting to suit different organisational needs. Most matter management software allows reports to be programed to run automatically and output in the chosen format..

8. Easier client care.
Deliver an organisation-wide, shared contact database to aid collaboration and ensure that team members have access to the very latest information. Contact details can be automatically inserted as required into precedents. Conflicts and risk areas can be more easily accessed because all the files and cases associated with any contact are tagged..

9. Compliance and Records Management
Maintaining records of dates, instructions, correspondence and outcomes is increasingly important in today’s legislative environment, requiring retention or information for discovery and disclosure purposes. Implement an audit trail of the management of all records of every kind, from cases, matters and projects through to individual documents and emails.

10. Data security
Today’s professional teams are dispersed georgraphically, so an online system meaning secure access from anywhere is not only important but vital

12 Steps to a Better ERP Launch

12 Steps to a Better ERP Launch

ERP implementations can turn a young project into a grey haired war veteran in no time. The stress of the implementation from Kick-off, configuration, data conversion, training, and all the other component parts up through Go-Live are no easy task.

If you have done everything right, then the Go-live should be a non-event. But in order to ensure that there is no catastrophic fallout from the cut-over, you need to prepare.

There is a good list of items that will help you to plan and prepare for the day that all eyes are on you and your launch. These steps are items that should be planned for early in the project, allowing for a smooth transition and a better ERP Launch.

These 12 items include such things as planning the ROI, Utilizing outside help if needed, getting buy-in from all levels of the organization and several other key planning topics. Take a look at this list and use it the next time you are planning an implementation, You might just save a few grey hairs.

You can find the 12 Steps to a Better ERP Launch listing here.

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icon		 Modern ERP: Select, Implement & Use Today’s Advanced Business Systems
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12 Steps to a Better ERP Launch

Revealing The Way Information Security Management Can Help Make Sure The Safety Of Your Firm’s Files

It is, possibly, regrettable but information security management has now become completely vital in the modern business world given just how probable harmful IT attacks have become on a everyday basis. Information security management is a vital type of technology when it comes to assisting businesses evaluate and, in due course, protect themselves against the all too regular attacks on the vulnerable data which they may be storing.

Information security management will generally be accountable for elements like the security of data and making sure that it cannot be compromised by harmful codes or IT based attacks. Knowing the way in which businesses are vulnerable to infiltration isn’t always simple given the speed with which harmful technology can alter and, as such, integrating information security management solutions is imperative for a company in order to achieve the belief of their consumers or clientele.

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ERP Launch

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Keeping Your Data Safe

Maintaining the integrity of company data is something which is vital for companies of all size and shapes and, in order to facilitate this, the majority will speak to infrastructure solution experts about the proper way of integrating information security management into their everyday functions. Naturally, a company will make the huge majority of its business judgements based on the information that they accumulate and because of this fact, it is very critical that this data and material is sufficiently protected from being infected or compromised in any way.

Any corporation that has experienced a breach of their security or had their data compromised in any way are likely to say just how difficult it demonstrated to be. As such, making sure that this doesn’t transpire in the beginning is likely to be a key target for hundreds of businesses each year and using information security management technology is almost always the weapon of choice when it comes to helping ensure the security of sensitive business data.

The quantity of businesses which are still not adequately protected from the concern of data breaches or malicious attacks is still comparatively high but increasingly more are now coming to realise that the implications can be devistating if they don’t make sure they shield sensitive data. information security management software is normally precisely tailored to different market sectors and speaking to specialists in the area of infrastructure solutions is something which is likely to prove very useful and economical.

ERP Launch Management of Information Security

Netsuite to offer an ERP Manufacturing Edition for Discrete Manufacturing

Just saw that Netsuite together with Rootstock Software are putting together a SAAS based ERP offering for Discrete Manufacturers.

This seems to be a big win for Netsuite as there are very few, if any, good Manufacturing Software packages available as a SAAS offering. It also fills the gap in Netsuite’s offerings. Currently they have supply chain and distribution management, but nothing for actual production.

It will be interesting to see how SAAS manufacturing will tie into MES (Manufacturing Execution Systems) and Demand Planning systems.

You can read the article at ERP-Software News.

Computer Hardware – A primer

One is exact, that the hard disk is something any computer can exist without. Really, when you search, to modernize the computer or to buy a new one, you should use a hard disk as one of the most important reasons for imitation. There are all kinds of accessible hard disks on a choice, though. It will help not only to make room for the computer.

The first that it is necessary to consider by search of accessible hard disks is storing of volume on a hard disk. Though big hard disks were a way on some computers these days, in more accessible hard disks there will be something has lower level of the given potential. A hard disk 250GB that corresponds to the data, undoubtedly, stands less, than 800GB

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Hard disk.

Other important point for accessible hard disks is possibility of USB. Some hard disks can only be used in the computer. Some of them can be read through connection of USB. It has turned to one of the most convenient ways of data storage on the market. Such groups as Western Digital and Seagate were of these decisions, but it is necessary to notice that the most accessible hard disks in this range are number with lower level of capacity.

Accessible hard disks will be still having a data transmission of the great speed also. The internal zone of speed of transfer for one of these expenses of effective hard disks will be about fifty MB in a second and it is close to hundred MB in a second for data transmission on an external zone.

There are various places where it is possible to find accessible hard disks. For example, typical shops of computer techniques where will be new hard disks accessible to sale in different price levels that you could find.

Some independent shops of the computer equipment will be repaired for sale of the hard disks. They have already been used, but cleared and restored that they will work the same as the new. Even the higher end of hard disks can be inaccessible in qualities which are repaired. It will mean that you can save a great sum of money for first-rate quality production.

The shop socket will have also accessible hard disks. It is because these hard disks are on sale separately that people, who search, adjust the computers. Besides, without participation of intermediaries money will remain because of small cost of transfers. You can find a way out shop in your area through a local telephone directory.

The Internet sites can be very useful. Super Warehouse point clod has many hard disks and special are offered for sale too. Certainly, these are some of the most reliable places for visiting.

Today they are all over the world – the “mighty” computers. No matter if you need them for game or work or for serious industrial processes, in all cases the computer hardware must be of the best quality.

However the computer hardware is naturally flooded with all types of products. That is why it’s vitally important to visit this blog and read computer hardware tips that will help you to choose great stuff for your computer.

Right now we live in the world where knowledge quickly enhances the quality of our life.

That is why if you are properly armed with the knowledge in your sphere of interest you can be sure that you will always find the way out from any bad situation. So, please make sure to visit this site on a regular basis or – best of all – sign up to its RSS feed. In such an easy way you will have your hand on the pulse of the latest info updates here. Blogs can be helpful, you just need to know how to use them.

What is Your CRM Goal?



What is Your CRM Goal?
Hendra Lim

Are you thinking to start using a CRM application or software for your company? Before you talk to your CRM vendors, do you know what CRM goals or impacts you want to achieve?

In my own experiences talking to many business managers, oftentimes the real reason why they want to utilize a CRM program is because other companies have used it, or because it is a trend now. For me it’s not a firm enough reason.

CRM application usually requires a lot of money invested, time, and energy. Without knowing where you will go and how, it’s useless and will most likely become a failure.

Here are four main goals of any CRM; whatever results you expect from a CRM application, it will fall onto one of the these four goals. Here they are:

1. Increasing sales effectiveness

2. Increasing customer loyalty

3. Increasing better customer service

4. Having deep customer information

Which one of those goals is your primary reason to implement CRM software? Which one is your priority? Do you need them all?

If you say that you want to maximize the work of your sales force, that means you want the goal of number one. If you say that you want your customer service staffs answer the complaints faster, that means your priority is the goal number three.

It’s very common that CRM software is usually consisted of 3 main modules, which are Sales Force Automation, Marketing Automation, and Help Desk. Knowing what goal you want to reach in your CRM strategy will help you choose which modules are best and suit your needs, thus saves unnecessary cost of purchasing the modules you don’t need. Furthermore, firmly deciding the goal will keep the team on the right track to complete the CRM implementation.
Hendra Lim works for a software-based company that specialized in CRM software and Sales Force Automation application. He lives in Jakarta, Indonesia.

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CMMS Software functionality

CMMS software has been developed over the past twenty years and now provides one of the broadest ranges of functionality in the industry including:

* Asset hierachy management
* Storage of documents
* Inventory control
* Scheduliing of maintenance
* Integration with main project management packages
* Programmable SMS and email alert

Ultimately, the purpose of any CMMS is to provide management reporting, process optimisation and control, compliance and cost reduction. For more information on this see the CMMS software white paper that describes the benefits.

Any leading CMMS needs to be architecturally constructed using a range of software modules so that it can be tailored to meet the requirements of any particular installation.

Managers particularly benefit from the familiar Windows-based user interface that enables the information dashboard to display the data required by the manager. Standard reports that can be customized to meet individual requirements are very helpful in ensuring that each member of the reporting hierachy is given exactly the information that they require.
Software Modules.

Typically the modules will cover the full range of maintenance management requirements including:

* Process management
* Scheduled Maintenance
* Asset Register
* Inspections & Lubrication
* Documents & Drawings
* Reporting functions
* Inventory management
* Condition Tracking
* Communication with mobile staff

Mobile Maintenance Management
One of the most popular modules is Mobile Maintenance.
This is because great efficiencies can be gained by allowing technicians to access real time data via a PDA.
Maintenance manager and technicians can contact each other via email or SMS to their PDA or smart phones.

System Security
A true enterprise-class CMMS software solution must be able to be implemented on a group-wide basis covering multiple sites and campuses. Based on proven Microsoft Windows platforms it is straight-forward for in-house IT teams to maintain the infrastructure. The CMMS software is fundemental to any business, so naturally, the security policy and its implentation is paramount.

Solution implementation
Any CMMS software solution is only as good as its implementation. Most vendors provided experienced engineers, maintenance process specialists and project managers on a consulting basis to help you implement your CMMS correctly first time and then use it to take maximum advantage from it to achieve fast return on investment.

Other CMMS Software to Consider